True to its name, quality management refers to an approach and process that is used to monitor the quality of services or products, for example. This provides added clarity for management, processes, activities, and sustained development. The primary goal of quality management is to fulfill the customer’s requirements and to aim to exceed their expectations. The organization can also specify its own objectives or expectations in terms of quality.
In the implementation of quality management, it is advisable to utilize the ISO 9001 standard, which is the best-known framework for quality management systems in the world. The standard ensures that quality related matters are properly included in the management’s agenda and requires that the quality considerations are incorporated into strategies. The standard also emphasizes a risk-based approach, which includes the identification of risks and opportunities.
The realization of the requirements related to quality management can often become a challenge that causes unnecessary stress, is time-consuming, and seems complicated. Ahertava offers clearly defined services that you can use to ensure that quality requirements are met in a manner that is compliant with all indicators.